Update your mobile number
Help Us Stay in Touch! At Ballyclare Group Practice, we’re using our text messaging service more and more to keep you informed – from appointment invites and reminders to important health updates. To make sure you don’t miss out, we need your most up-to-date mobile number on file. Please take a moment to update your […]
Pharmacy First
Help with everyday Health Conditions The Morning after Pill Urinary Tract Infection (UTI) Treatment of Shingles Sore Throat
Accessibility Statement
Statement We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This section explains how we ensure that our […]
Website Disclaimer
By visiting this website you agree to accept the terms of use set out below. Please be aware that these may change at any time without notice. Terms of use This website is maintained by Ballyclare Group Practice. While we try to ensure the information is accurate and up-to-date Ballyclare Group Practice provides no guarantee […]
Privacy Policy
Introduction Ballyclare Group Practice take privacy very seriously and are currently updating all our records and processes to ensure that we are fully meeting the data protection standards introduced by the General Data Protection Regulation (GDPR) on 25 May 2018. We are registered as data processors with the Information Commissioner’s Office (ICO). Main Definitions We, […]
Opening Hours
We are open Monday to Friday 9:00am to 6:00pm When we are Closed Outside of normal surgery hours emergency cover is provided by Dalriada Doctor-on-Call Service. Please telephone 02825 663 500. Message from Dalriada: GP Out-of-Hours is a service for urgent medical care. It is not a routine service for repeat prescriptions and repeat prescriptions […]
Self Referrals
Addiction NI Addiction NI is an operating name of The Northern Ireland Community Addiction Service, a registered charity providing treatment and support for people who are dependent on alcohol or drugs. We provide tailor-made treatment programmes for people with drug or alcohol problems, delivered in community settings. Website: Addiction Services Antenatal Care When you have […]
Non NHS Fees and Charges
Fees and Charges for Non NHS Services The National Health Service provides most healthcare to most people free of charge. In addition to this however, more and more organisations now involve doctors in a whole range of non-medical work, for example when evidence is required to claim on an insurance policy, or when a medical […]
Travel: Useful Links
The following links have some very useful information and advice for travellers: NHS Overview: Travel Vaccination Foreign and Commonwealth Office Lonely Planets Website Health Advice for Diabetics Fit for Travel Medical Advice Services for Travellers Abroad UK Travel Health Site: Developed by a nurse Travel Health Pro
Travel: Medication – Excess Quantities When Travelling
Excess quantities of regular repeat prescriptions Under NHS legislation, the NHS ceases to have responsibility for people when they leave the United Kingdom. However, to ensure good patient care the following guidance is offered. People travelling to Europe should be advised to apply for a Global Health Insurance Card. Global Insurance Card Medication required for […]
Pharmacy First Service
Help from your local Pharmacy If you have any of the following ailments you can go directly to your local Pharmacy for treatment. Help with everyday health conditions Acne Athletes Foot Diarrhoea Haemorrhoids Headlice Groin Infection Threadworms Vaginal Thrush Earwax Mouthulcers Oral Thrush Scabies Verrucae.
Bereavement Support
In the unfortunate event that a person has passed away, there are three things that must be done in the first few days: Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)Register the death within 5 days. You will then receive the necessary documents for the funeral.Make […]
Send us a Message
Contact us Use this form to send us a message: Contact Us FormPlease do not use this facility for medical queries such as your medication. For reasons of patient confidentiality we do not correspond on clinical matters.These messages are not checked by clinical staff. In this instance, you are advised to contact the Practice directly.Please […]
Our Location and Boundary Map
Our Details: George Avenue Ballyclare BT39 9HL United Kingdom Telephone: 028 9332 2575 Our Map Location Our Boundary Map
Accessible Information Standard
It’s a legal requirement, according to the Equality Act 2010, to make all of our information accessible. We must also follow the Accessible Regulations 2018 for all of our websites, intranets, apps and online documents. All organisations that provide NHS or adult social care must follow the Accessible Information Standard by law. These standard include […]
NHS Fact Sheets: Non-English Speakers
NHS Fact Sheets: Non-English Speakers NHS have written fact sheets to explain the role of UK health services, the National Health Service (NHS), to newly arrived individuals seeking assylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services. Special […]
Self Care: Medical Advice on Current Circulating Illnesses
Download the Patient Leaflets below for more information Be healthy this winter:Antibiotics Do I NEED Antibiotics Does my child NEED Antibiotics Self Help Leaflets: Be Well Informed Acute Sinusitis Cold & Flu Symptoms Cough / Acute Bronchitis Sore ear Sore throat Children Advice and tips on how to manage some common illnesses and problems that […]
Self Care: Help Yourself
Available Screening Services The NHS offers screening, free of charge, to identify pre-existing health problems of which you may not be aware, nor be exhibiting any symptoms. The NHS screening may be as part of a national programme for specific demographic groups or may be opportunistic screening when a patient discusses a related problem with […]
Complaints Procedure
If you have a complaint or are concerned about the service or treatment you have received from the practice, please let us know. Whilst we work hard to provide a high quality of service, we recognise that things can go wrong and that we need to learn from our mistakes. We will attempt to address […]
Travel: Vaccination Information
If you are travelling you may require vaccinations. You can get travel information at the NHS travel site (click the link below). We request that you download and complete the travel form and return to reception. NHS Travel Site Travel Form Prior to travelling, patients should allow as much time as possible to arrange travel vaccines. […]
