Accessibility Statement

Statement We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This section explains how we ensure that our […]

Website Disclaimer

By visiting this website you agree to accept the terms of use set out below. Please be aware that these may change at any time without notice. Terms of use This website is maintained by Ballyclare Group Practice. While we try to ensure the information is accurate and up-to-date Ballyclare Group Practice provides no guarantee […]

Privacy Policy

Introduction Ballyclare Group Practice take privacy very seriously and are currently updating all our records and processes to ensure that we are fully meeting the data protection standards introduced by the General Data Protection Regulation (GDPR) on 25 May 2018. We are registered as data processors with the Information Commissioner’s Office (ICO). Main Definitions We, […]

Accessible Information Standard

It’s a legal requirement, according to the Equality Act 2010, to make all of our information accessible. We must also follow the Accessible Regulations 2018 for all of our websites, intranets, apps and online documents. All organisations that provide NHS or adult social care must follow the Accessible Information Standard by law. These standard include […]

Complaints Procedure

If you have a complaint or are concerned about the service or treatment you have received from the practice, please let us know. Whilst we work hard to provide a high quality of service, we recognise that things can go wrong and that we need to learn from our mistakes. We will attempt to address […]