George Avenue | Ballyclare | BT39 9HL

How to Register with Us

New Patients Registration Details

The practice accepts patients from within this practice area. If you wish to register please call at reception. You may be asked to provide photographic ID as per BSO requirement. Staff will be happy to guide you through the procedure. We will ask you to complete a health questionnaire which will provide useful information whist we wait on your medical records to arrive from your previous doctor.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any medication you may be taking. Medical treatment is available from the date of registration. Please contact reception for further information.

Registration Forms can be printed below and completed. The completed form should be brought into the Practice as photographic ID and proof of address is required, this is part of the registration process.

Please also see below ‘Further Documentation Required‘ when registering with us:

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

You can download the form below, when completed please hand into our Reception and please indicate this is a Temporary Registration Only.

Further Documentation when Registering

When Registering at the Practice

  • Temporary patients only need to bring their photographic ID
  • Permanent patients require photo ID, proof of address (eg a utility bill within the last 3 months)

GB Transfers proof of ID – UK & Irish Nationals born in UK:

  • Valid Passport or Vallid UK Driving Licence with photograph of applicant.
  • Or UK Citizen Card or Business Services Organisation (BSO) will verify this information and you may be asked to provide further information.

GB Transfers proof of ID – EEA Citizens:

  • Valid Passport Or Birth Certificate, and where applicable , Marriage or Civil partnership with photographic identification.
  • Or Certificate of Naturalisation or proof of EEA status i.e. EEA National Identity Card.

GB Transfers proof of ID – Non-EEA Citizens:

  • Valid Visa/BRP issued by home office and Valid passport.
  • Proof of address of all categories above:
    • Current Driving licence(photo card and counterpart) showing your NI address.
    • Current home insurance policy valid for property of residence in NI.
    • Current NI rates bill valid for property of residence in NI.
    • Signed, current tenancy agreement (not hand written) or mortgage statement for your property of residence in NI.
    • Current bank statement for an active account which shows your NI address and activity in NI.
    • Recently paid utility bill(gas, electricity or telephone – not mobile phone)for your property of residence in NI.
    • Housing benefit award letter for your property of residence in NI.
    • A letter or document from Department for Communities confirming receipt of a state benefit showing your NI address.
    • A letter or document from Department for Communities confirming receipt of a social security benefit showing your NI address.
    • Letter from HMRC with your Unique Tax Reference/Self-Assessment Return showing NI address.
    • S1 Form (not issued in UK) or letter from DSP confirming receipt of State Pension (ROI only).
    • HMRC Tax Credit Award showing your NI address.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

Our Practice Leaflet

Please download our Practice Leaflet below:

Urgent Cases

Urgent cases will always be seen on the same day.

Infectious Disease

If you have a suspected infectious disease, please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.

Telephone Advice

If you wish to speak to a doctor on the telephone, you need to ring between 09.30 and 11.00, you will be asked to leave your name, details, contact number and a brief explanation of your problem. The doctor will then return your call as soon as possible. Please remember that the doctor has a ...